Helpsheets

IITS User Services

Helpsheets are in Adobe PDF Format

Topic Compatible With...
! NEW Google to Microsoft Services Migration - What to Expect / Getting Started
! NEW Introduction to Microsoft Outlook
! NEW Introduction to Microsoft Teams
! NEW OneDrive vs Teams for File Storage
!. NEW Email Class from BannerWeb (Setup Using Edge and Outlook online)
!. NEW Introduction to Microsoft Forms (video, 10 minutes)
!. NEW Email Class from BannerWeb (Setup Using Chrome and Outlook online)
!. NEW Email Signature - Outlook Email (video, 5 minutes)
!. NEW Microsoft Email Delegation / Sharing
!. NEW Outlook Booking Page (video, 6 minutes)
!. NEW Outlook Email Templates (aka Canned Responses)
!. NEW Outlook Online Contacts (video, 9 minutes)
!. NEW Outlook Out of Office / Autoresponder / Autoreply
!. New Sharing your Outlook Calendar (video, 1 minute)
.! NEW Switching Browsers to Microsoft Edge
.! Technology Training (recommended for new employees)
.! Updated Email On Mobile Devices (Android and iOS)
.! Updated Email Signature
Account Activation For Employees
Adobe Premier Video Editing Basics (4 minute video tutorial) Windows Logo
Analysts Notebook Installation Windows Logo
Annotating Slides in PowerPoint (4 minute video tutorial) Windows Logo
Annotating Slides in PowerPoint (PPT File) Windows Logo
Argos Reference Material
Argos Training Videos
Arrange Multiple Monitors - macOS Apple Logo
Arrange Multiple Monitors - Windows Windows Logo
Attendance Tracking (Full Guide)
Attendance Tracking (Quick Guide)
Avaya Voicemail Instructions
Avaya VOIP Phone Instructions
Avaya Workplace SoftPhone Windows LogoApple Logo
Azure Dev Tools for Teaching, Downloading Software
Banner Introduction Video
BannerWeb Proxy User Setup and Use
BannerWeb Tutorial Video
Best Practices for Mobile Device Security
Best Security Practices for Researchers
Change Google Chrome to Save PDFs
Choosing a screen / lecture capture software Windows LogoApple Logo
Class Roster Lookup in Banner (non-faculty)
Class Roster Lookup in Bannerweb and Emailing Your Class
Clearing Your Browser Cache Windows Logo
Comprehensive PDF Guide
Creating a Windows Virtual Machine (MAC) Apple Logo
Disabling Private or Static DNS
Email Merge in Google Sheets and Google Mail
EMS (Room Booking) Tutorial Video
EMS: Basics
EMS: Booking Multiple Rooms
EMS: Booking Recurring Meetings
EMS: Searching For Available Rooms
EMS: Viewing Your Events
Epson V300/V330 Scanning Slides or Film
Exporting PowerPoint as a Video Windows Logo
File Storage Decision Chart
Finding Your Computer Name Windows LogoApple Logo
Google - Power Searching (self paced video course) Windows LogoApple LogoUC Lab Logo
Google Chrome Doesn't Load PDFs
Google Takeout - Download your Google Files
Google Takeout - Transfer your Google Email
Grade Entry for Faculty
IITS Requests - AV/Events
IITS Requests - Tickets
Introduction to Ellucian Application Pages (AKA Banner)
iPad / iPhone HEIC Photos Instructions
Killing a Task Using Task Manager for Windows Windows Logo
Kofax PowerPDF Training
Microsoft MFA Methods
Microsoft Multifactor Authentication (MFA) Setup
Microsoft Teams - Video Meetings Windows Logo
Microsoft Word Reference Manager Windows LogoUC Lab Logo
Network Drives
Office 365 for Students
Online Registration Windows LogoApple LogoUC Lab Logo
Open Broadcast Studio (OBS) Instructions Windows LogoApple Logo
Opening and Returning Toners
Palo Alto GlobalProtect VPN Setup Instructions - Aux Staff
Panopto - Uploading Video Files
Panopto in Engage
Panopto Tutorials
PaperCut, How To Print - Utica Campus
PaperCut, How to Scan
Pinning and Unpinning Apps From the Taskbar in Windows Windows Logo
Printing from personal devices - St Pete Campus
Printing from personal devices - Utica Campus
Printing Tips to Save Paper UC Lab Logo
Remove Browser Extensions
Restore Deleted files in OneDrive
Restore Deleted files in Teams or SharePoint
Screen Capture using PowerPoint (1 minute video tutorial) Windows Logo
Screen Capture using Quicktime (2 minute video tutorial) Apple Logo
Screen Capture with ActivePresenter (4 minute video tutorial) Windows Logo
Screenshot / Snipping Tool for Windows 11
Setting up Multiple Monitors
Setting up Single Monitor
SpectrumU Access for AppleTV
SpectrumU Access for Roku
SpectrumU Access on Computer
SpectrumU App for Android
SpectrumU App for iOS (iPhone, iPad)
Steps to Take After A Potential Account Compromise Windows LogoApple Logo
Stopping Unwanted Chrome Popup Notifications Windows Logo
Table of Contents in Word Windows LogoApple Logo
Using Utica Avaya Phones
VoiceThread - Annotating your own slides (3 minute video)
VoiceThread - Assignment Builder
VoiceThread - Changing Your Profile Picture
VoiceThread - How to Comment
VoiceThread - How to Create a Narrated Presentation
VoiceThread - Uploading a PowerPoint and Sharing
Yet Another Mail Merge (YAMM) - Getting Started
Zoom Recordings - What to Expect and How to Use with Panopto

I would like to see logins and resources for:

For a general list of frequently used logins, you can also visit our logins page.